Prestashop hacked

Comprehensive PrestaShop Store Cleaning and Security Service

Our PrestaShop Store Cleaning and Security Service is designed to quickly and thoroughly address the risks and damage associated with a hacked online store. Our expert team follows a meticulous process to restore, clean, and secure your PrestaShop installation, allowing you to regain control of your business as quickly as possible. Here’s how we work:

1. Access and Initial Security Audit

•Access Request: After receiving payment confirmation, we promptly request access details to your online store, as well as your hosting or server credentials. These secure access points allow us to fully investigate and address all vulnerabilities.

•Initial Audit: Our team conducts a preliminary security audit to assess the current state of your store and hosting environment, identifying any immediate threats and vulnerabilities that require attention.

2. Code Analysis and Malware Removal

•Code Inspection: We analyze your store’s codebase to identify any suspicious or malicious code. This includes a full scan of files and scripts that may have been compromised by hackers.

•Malware Cleanup: Using advanced methods and tools, we remove all malware from your store’s files, ensuring that no malicious code remains hidden in your PrestaShop installation.

3. Backdoor Identification and File Integrity Check

•Internal File Scans: Our team performs in-depth scans of all files in your store to detect hidden “backdoors”—clandestine access points hackers may have installed to regain control later.

•Module and Software Updates: To close security gaps, we update all available modules and core components. If we have access to updates (either through our resources or the client’s), we apply these updates to strengthen the overall security.

4. System Hardening and Security Reinforcement

•Security Configuration: With the system clean, we proceed to harden the security of your PrestaShop installation. This step involves implementing additional protective measures to shield your store against potential future attacks.

•Reinforcement of Access Protocols: We reinforce login credentials, permission settings, and other access protocols, adding layers of security to safeguard against unauthorized access.

5. Final Security Audit and Documentation Delivery

•Comprehensive Final Audit: Once all cleaning and security tasks are complete, we perform a final audit to ensure the integrity and security of your store. This audit confirms that your site is free of malware, vulnerabilities have been addressed, and security protocols are in place.

•Detailed Report and Documentation: We prepare and deliver a full security report to you. This documentation details the work done, including identified issues, corrective actions, and security measures implemented, allowing you to see exactly how your store has been restored and secured.

Service Completion Timeframe: This service typically takes between 1 and 6 business days, depending on the complexity and scope of the infection. We prioritize your store’s security and work diligently to ensure it is back online safely as quickly as possible.

Get Your Store Back Online—Secure and Protected

Don’t let a security breach threaten your business. With our thorough and efficient cleaning and security service, you can trust that your PrestaShop store will be restored, protected, and ready to serve your customers. Contact us today to safeguard your store’s future.